Average 4-6 New Rentals per property every month at $990/each!
Property Managers get critical help when they need it the most
More Coverage Hours = More Rentals
Integrated Systems save time & money.
We are integrated with all of the common site management systems.
Put your property in a position to compete - even with the REIT's!
The smallest investment with the biggest return-no hassle, full suite of tools & services for less.
Our Dallas, Texas-based call center team answers the calls that your team can’t -- or every call -- every time! According to Small Business Research phone calls convert to revenue 10-15 times more than web leads. Did you know that 70% of consumers said they backed out of a purchase when they were unable to speak with a retailer? Don’t miss a call. Don’t miss a sale. Let our XPS Solutions team help you stop the shop and rent your facility up today.
With our exclusive RentRewards program, we offer your prospective tenants a $10 e-gift card from a variety of national brands if they tour your facility. If we can get the caller to walk in your door, your team can get the rental. With RentRewards, you'll know how many callers scheduled a tour, how many visited your facility and, most importantly, how many rented. Offering this extra incentive sets you apart from your competition and helps you convert more of your callers into tenants!
Adding the XPSchat feature to your website offers another way for your prospective tenants to get quick answers about your facility. In addition, this web tool promotes stickiness on your website and reduces the bounce rate for people who aren't yet ready to pick up the phone and call. Our professionally trained self-storage specialists are standing by to handle your live chat requests.
Offering a "Contact Us" web form or Email address for inquiries is a must for a professional website. Allow our XPSmail team to respond to your web form inquires. We continuously monitor your incoming messages and will respond within 15 minutes or less by reaching out with an outbound call or a custom email template.
Provide your tenants with as many options as possible to pay their bill! In addition to offering your callers the option to make an automated payment on rollover calls from your facility, you will be given a dedicated, local phone number to provide to your tenants to dial directly 24/7 to make their payment at any time. Providing this number to your past due tenants when making collection attempts will save your office staff time during peak business hours!
Our real-time web reporting tool is available on demand from any device. We track and archive data from every call handled by our self-storage specialists to provide you with geo-data, rental conversion percentages, caller buying cycles, requested unit sizes, and marketing sources. Access a quick, high-level snapshot of your business anytime, anywhere.
Beat the competition by implementing our ResQue follow up process for your prospective tenants! Your callers have a limited shopping window. Allow us to follow up with customized Emails and outbound sales calls from our self-storage specialists to get you quick results and more rentals.
Listen to all of your calls 24/7! XPSlisten tracks and records all incoming calls, whether your team or ours answers them. On-demand reporting provides valuable call information including call volume, prospect, non-prospect, and total calls per day. Pinpoint training needs for your staff using Listen recordings.
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We promise to promptly answer any questions you may have. We look forward to connecting with you, and helping you grow your self-storage business!