XPS Sales & Support Center

Rent your own bilingual call center services today. XPS offers you the ability to use our trained agents to convert more leads into sales, handle customer service inquiries specific to your business, process payments, handle web leads, make follow-up phone calls, answer live chat and much more.

Our qualified customer service agents are trained to take all the calls that come to you during the day and/or the ones that come in after hours. Our call center is open 6am to 11pm CST M-S and 10am-5pm on Sundays. That's 109 hours each week. Each of our agents are trained on your products and services and greet each caller as if they are your employee. Best of all, our calls can be recorded (Call Capture) for quality assurance so you're able to listen in if you choose to do so through our online portal.

We Bring Results
Call Center Services from XPS can solve many business dilemmas that keep companies from growing. By utilizing XPS, you can:

• Increase the number of hours your products and services are available to your customers.
• Accept more incoming calls. No more missed phone calls and lost sales.
• Convert more lookers into buyers.
• Market to businesses in your local area or nationwide.
• Dramatically increase your web leads response time.
• Have your own outbound calling program.
• Help collect delinquent payments.
• Start accepting electronic payments.
• Provide realtime customer service via chat.
• Provide your website visitors with an instant phone connection.
• Make follow-up calls for you.
• We find out why people do or do not buy from you.

Getting started with your own call center service is easy. Request a quote today, fill out our contact form or call us at the number above.

XPS Call Capture

Call Capture is an optional feature that allows you to listen in on every phone call and provide feedback on your customer experience or use as a training tool. As a customer with XPS you'll have web access to your calls via our customer portal online. With XPS, you remain in control of your business at all times.

 

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