Blog

The Best Addition to your Team: XPS as an Extension of Your Staff

The phone is ringing incessantly and appointments keep piling up. On-site staff is managing day-to-day crises in addition to keeping the facility running smoothly. With massive labor shortages across the nation, it can be hard to fill open job positions … Read More

Ahead of the Trend: Innovative Services for a Digital World

Our world is increasingly moving toward digital and contactless services. Let XPS Solutions help your facility seamlessly merge priority customer experience with the tech-savvy needs of customers.   Cost-Efficient Employee Solutions XPS Solutions provides full-service staffing for less than the price … Read More

Everything At Your Fingertips with MyStorPal

We want access and answers just a click away. From how we communicate to shopping – our phones offer immediate results. This type of direct access is also useful when it comes to storage needs.  Through XPS Solutions services you … Read More

October Blog 2021

Helping Self-Storage Facilities Hit Profit Goals

The self-storage industry continues to grow exponentially in the U.S., with more than 52,786 facilities and counting. That’s more storage units than fast food chains across the country.  Experts in the industry with over 20 years of experience, XPS Solutions … Read More

Lease Up blog

Leasing Up: Tools to Effectively Maintain Tenants and Attract New Ones

Signed, sealed, and leased. Creating a smooth lease process helps both staff and future tenants. With everything moving at lighting speed, it’s important to assist current and future tenants efficiently.  Effective process coupled with ideal customer experience helps storage facilities … Read More

XPS blog Customer Experience August 2021

Behind The Scenes: How XPS Solutions Improves Overall Tenant Experience

XPS Solutions delivers immediate value to its clients. Our suite of customer-valued services enhances storage facilities’ existing infrastructure. Extended employee coverage, securing new tenants, and quicker response rates are a direct impact of the overall XPS experience, all provided at … Read More

July Blog Behind the Scenes

Day In The Life Of A Storage Facility Manager: Providing Real Solutions With Customer Experience & Time Management

By the time the door is unlocked for business at 9:30 AM the phone system already shows ten missed calls and five voicemails. By noon, cleanup is done, five new move-ins have been scheduled, and seven new payment calls have … Read More

Reputation Matters

The Need For Speed: Why Responding To Tenants Faster Matters

The average national response time for a potential website lead is almost three hours, but by then it can be too late to turn that lead into a tenant. Responding as soon as someone makes contact has a direct impact … Read More

The Three C's

The Three Cs: Why It’s Cheaper To Keep Your Tenants and How To Keep Them

By offering the most cost-efficient amenities to your tenants you can do better day-to-day to save every day. This is why we have come up with the three Cs to keep your budget low and your tenant rental space occupied. … Read More

mobile user

Addicted to Disruption

Are we spoiled or what?  Same day, next day, any way…  The traditional customer/retail experience has been turned on its’ ear by companies who are leveraging the Internet and have deepened their “hooks” through the use of the mobile phone … Read More