Call Center Support
Call in the backup
Understaffed? Don’t miss a ring, opportunities come knocking and we have your back. We can answer and handle all support when your team is busy and not around.
Take it all
We have the most extensive call center experience with self-storage units. We can handle all your customer’s calls regarding new appointments, support, questions, payment processing and more. We help sell units by renting up and retaining, allowing your staff to handle in-person needs and requests.
We average over $4,000 per month in new move-in revenue by catching the call and offering better solutions.
Additional coverage per week by XPS so that property managers know nothing gets missed with our team in the queue.
Over 10 different current integrations-Our software development team makes this a seamless experience for all.
Some of the solutions offered include call packages for any size self-storage facility, a dashboard tool to review data and analytics, online reputation builder, and a self-storage app for you to offer to your tenants.
It’s cheaper to keep them.
Your tenants are using their mobile phones for everything! Make it easy for them to see their account, make payments, get their gate access code and upload inventory descriptions and photos.
If they need more help, Live Chat and Phone Calls are one click away. MyStorPal™ helps you Extend the Stay.
Self-storage at your customer’s fingertips.
Increase Your Rating
Customers choose companies with higher ratings when searching online. More reviews increase your ratings. How many do you have? We can help increase that.
How It Works
The XPS team will send your caller a text or Email link to make reviewing your company easy.
Survey results are published online to drive more traffic, and all reviews are forwarded to you so you have an opportunity to review and respond.
a wise choice