self-storage owners

Setting Your New Self-Storage Facility Up for Success

by Shannon Charbonneau, Director of Client Relations, XPS Solutions Congratulations on your decision to build or buy a self-storage facility! Here at XPS Solutions, we hear frequently from people who are new to the Self-Storage industry. We are thankful when … Read More

Employee Training Tips

If there’s anything we’ve learned from the pandemic, it’s that training is critical to every organization, not just for new employees but for everyone.  Let’s take it one step further and breakdown some of the categories of training we can … Read More

5 Ways You Can Help Your Storage Manager Handle Billing Questions

Most sites miss 3-5 calls per day and end up with an average 70 calls per month that go to the call center, not including automated payment/balance inquiries. Here are some ways you can help your storage manager handle these calls, … Read More

Celebrating 20 years of experience

Employee Appreciation: Decades of Growth Supported by a Strong Team

Celebrating over 20 years since our inception and decades of combined experience in the industry, XPS Solutions is grateful for the exceptional team that helps drive more business for our clients.  Pioneers in the industry, XPS’ seasoned staff continues to … Read More

Choosing the Most Valuable Vendors

A comprehensive call center team is a vital component in the myriad of vendors, partners, and staff that keep your business up-and-running. With so many pieces to the puzzle to ensure success, it’s important to have a team of experts … Read More

The Best Addition to your Team: XPS as an Extension of Your Staff

The phone is ringing incessantly and appointments keep piling up. On-site staff is managing day-to-day crises in addition to keeping the facility running smoothly. With massive labor shortages across the nation, it can be hard to fill open job positions … Read More

Ahead of the Trend: Innovative Services for a Digital World

Our world is increasingly moving toward digital and contactless services. Let XPS Solutions help your facility seamlessly merge priority customer experience with the tech-savvy needs of customers.   Cost-Efficient Employee Solutions XPS Solutions provides full-service staffing for less than the price … Read More

Everything At Your Fingertips with MyStorPal

We want access and answers just a click away. From how we communicate to shopping – our phones offer immediate results. This type of direct access is also useful when it comes to storage needs.  Through XPS Solutions services you … Read More

October Blog 2021

Helping Self-Storage Facilities Hit Profit Goals

The self-storage industry continues to grow exponentially in the U.S., with more than 52,786 facilities and counting. That’s more storage units than fast food chains across the country.  Experts in the industry with over 20 years of experience, XPS Solutions … Read More

mobile user

Addicted to Disruption

Are we spoiled or what?  Same day, next day, any way…  The traditional customer/retail experience has been turned on its’ ear by companies who are leveraging the Internet and have deepened their “hooks” through the use of the mobile phone … Read More