Five Reasons to Use the XPS Remote Management Suite

Remote Management Suite XPS Solutions helps you cut costs and improve customer service

David De La Garza

06/04/2024

Remote Management

Running a self storage facility can be a challenging and time-consuming task. It requires managing a variety of responsibilities such as staffing, training, handling phone calls, processing rentals, and monitoring occupancy. In addition to that, there is also the need to handle marketing efforts, provide excellent customer service, and maintain good relationships with vendors.

Furthermore, there are billing and maintenance tasks to be taken care of, as well as dealing with unexpected emergencies that may arise at any time. It often feels like there are not enough hours in the day to accomplish everything that needs to be done.

Are you looking for a more efficient method to effectively manage your self-storage facility?

Embracing innovative solutions is key, and that’s where XPS Solutions can help. Our Remote Management Suite is a game-changer. You’ll be able to choose from an array of tools to optimize your company’s performance and increase your revenue.

XPS Solutions Remote Management Suite Keeps Your Tasks Organized

Why Should You Use The XPS Remote Management Suite

XPS Solutions Remote Management Suite consolidates your tasks into one comprehensive platform. The user-friendly interface simplifies the process of overseeing operations, allowing you to effortlessly handle all aspects of your business.

1.Reduce Overhead Expenses

The XPS Remote Management Suite is an easy solution to the challenge of increasing overhead expenses. XPS Solutions can help you leverage our Remote Management Suite to reduce the need for on-site staff, easing salary concerns.
By having fifty hours of management coverage per week, you have the option to avoid on-site management. Our remote managers are experienced professionals with extensive experience in the self storage industry.

Optimizing your operations not only lowers overhead costs but also improves overall efficiency. When you manage multiple self-storage facilities from a central location, you can allocate resources more efficiently. The XPS Remote Management Suite eliminates the need for on-site staff, reducing expenses and saving time.

2. Enhance the Customer Experience

We are currently witnessing a significant shift in the self-storage industry, where technology is becoming the norm rather than the exception. Owners now seek advanced security measures and convenience, while customers demand a technology-driven and responsive experience. As a result, the self-storage sector is experiencing remarkable growth.

Self-storage is transforming into a more intelligent method of storing belongings. With software that monitors entries and exits and smartphone apps for unit access, customers can enjoy unparalleled convenience and security.

Online rental, self-serve kiosks, and cloud-based technology for smart entry can be seamlessly integrated with existing software. Tenants can now make payments and communicate with managers through a single app. Smart entry and storage units can be effortlessly integrated into a comprehensive security system.

With the Remote Management Suite, you can provide your tenants with the exceptional experience they want.

3.Get Paid Faster

With 24/7 Pay by Phone added to your Remote Management Suite bundle, it’s never hard for your customers to pay.
24/7 Pay by Phone, powered by XPS Solutions, offers a convenient solution for customers and businesses alike. With this system, customers can make payments using their mobile devices at any time and from anywhere. Gone are the days of visiting the office or mailing checks. Now, clients can easily make payments even if you’re unable to answer the phone, the office is closed, or your facility is unmanned.

By streamlining the payment process, 24/7 Pay by Phone revolutionizes the payment experience, ensuring a smoother and more efficient transaction process.

4.Optimize Occupancy and Increase Revenue

Unlock the full potential of 104 hours of uninterrupted live phone coverage and reap the maximum benefits. Our dedicated team of agents is available around the clock to provide pay-by-phone services and rentals. In addition, you will have access to a range of valuable services.

  • Enjoy 50 hours of live management coverage per week.
  • Get extended assistance for tenants, ensuring their satisfaction.
  • Benefit from follow-up sales calls to boost your revenue.
  • Rely on us for lease and ID verification.
  • Rest easy knowing that unit move-out checks are taken care of.
  • Receive assistance in handling delinquencies.

5.Custom Tailor a Solution to Meet Your Needs

The XPS Remote Management Suite provides an ideal solution tailored for self-storage managers. For everything from call center services to reputation management, we can guide you on the right track to meet your goals.
If you’re weary of grappling with staffing challenges and the daily burdens of management, we’re here to offer our assistance. XPS offers a range of packages that are customizable to meet your specific requirements.
Our knowledgeable staff will work with you to develop a comprehensive program to meet your needs and your budget.

Summary

If you’re tired of feeling like there aren’t enough hours in a day and need a more orderly and comprehensive program of services to reach your objectives, the XPS Remote Management Suite can solve your problems.

You’ll save time and money and find that you’re using your resources more effectively than ever.

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