REMOTE MANAGEMENT SUITE

Comprehensive facility management services for a fraction of the cost

ELIMINATE STAFFING CHALLENGES. DELEGATE MANAGEMENT.

Ease the Burden of On-Site Operations With the XPS Remote Management Suite™

Running a self storage facility shouldn’t mean being stretched thin. From staffing shortages to inconsistent tenant service, today’s operators are feeling the pressure to stay hands-on, while keeping costs under control.

The XPS Remote Management Suite™ offers a modern alternative to traditional on-site staffing, delivering 54 hours of live, U.S.-based professional support each week. Our Remote Managers act as a seamless extension of your team, ensuring tenants receive reliable, expert help even when you’re not on-site.

Do More With Less Without Compromising Quality

Whether you’re managing one facility or several, our Remote Management Suite™ is designed to solve the daily operational pain points self storage operators face:

Cut Overhead Costs: Reduce reliance on full-time on-site staff without sacrificing facility coverage.

Streamline Workflows: We manage lease and ID verifications, tenant onboarding, delinquency support, move-outs, and inbound lead follow-ups, freeing your team to focus on curb appeal and critical on-site tasks without being tied to the phone.

Bridge Staffing Gaps: With 54 hours of live weekly coverage, your facility remains responsive.

Boost Consistency: Deliver dependable service across all locations with 100% self storage trained Remote Managers who know the self storage industry.

Outbound Lead Follow Ups: Remote Managers help your facility capture every rental opportunity by reviewing lead and rental reports, then proactively following up on missed sales, whether they originated from phone calls, your website, SpareFoot, or other inbound lead sources.

Emergency Backups: In the event of a power outage or emergency, our nationally stationed Remote Managers are ready to step in and support your facility, ensuring continuity of service even when your on-site team can’t be there.

No more scrambling to fill shifts or worrying about missed opportunities. The XPS Remote Management Suite™ gives you peace of mind, scalability, and real-time operational support backed by decades of self-storage expertise. We just had our 25 year anniversary!

50%

Save 50% or more on staffing while still getting world-class support

54

hours of weekly, live management coverage - no overtime!

88% A/R Reduction!

Average accounts receivables reduction of 88% within weeks of XPS Remote Managers engaging.

100%

Our Remote Managers are U.S.-based and experienced self-storage professionals with deep industry knowledge of facility operations.

Remote Management Suite Features

  • 54 hours of Live Remote Manager coverage
  • Self Storage industry trained professionals
  • Outbound missed rental opportunity follow up calls
  • Comprehensive move-in & move-out process management
  • Comprehensive tenant support
  • Delinquent Payment Support
  • Live Video Support available with KISS or LiveSwitch.
call center agent at XPS

Remote Management Suite Benefits

  • Immediate A/R reduction and ongoing management.
  • Expanded facility coverage, no hiring, staffing or overhead
  • Full time coverage for a fraction of the cost
  • We hire self storage managers to operate your facility. They understand and speak self storage!
  • Don’t miss a sales opportunity
  • Comprehensive support gives you the peace of mind your facility and tenants are taken care of
Call Center Agent at XPS answering a phone
LET'S GET STARTED

Ready to maximize tenant interactions?

Great partnerships start with discoveries. We start with your business goals and help find the right operational enhancements to fuel growth.

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