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XPS Solutions Partners with KISS (Keep It Simple Storage) and LiveSwitch to Elevate Customer Engagement Through Live Video for Self-Storage Facilities
Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage.  Both technology partners have provided XPS with video gateways that enable

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Remote Management Live: The Latest Solution For Self Storage
Self storage, as we know it today, has been around for a long time. In the 1800s the Bekins Brothers (Bekins Van Lines) pioneered the first modern storage warehouse. Fast forward to 1926, and Public Storage offered the first individual garage style units. Following this approach, the

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The Blueprint to Self-Storage Success
For many, the mere possibility of owning a self-storage business encapsulates the quintessential American dream of entrepreneurial success—financial autonomy, the pride of property ownership, and the tantalizing prospect of a burgeoning investment. As the industry expands with the increasing need for personal and commercial storage, it's a
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Give Tenants an Amazon-Like Experience With The MyStorPal App
Like Amazon shopping, the XPS Solutions MyStorPal app provides users with ease and convenience. Is it time to pay your bill? Making a payment is like checking out on Amazon. Just a few clicks and you're all set. Accessing gate codes? It’s as quick and seamless as
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Five Reasons to Use the XPS Remote Management Suite
Running a self storage facility can be a challenging and time-consuming task. It requires managing a variety of responsibilities such as staffing, training, handling phone calls, processing rentals, and monitoring occupancy. In addition to that, there is also the need to handle marketing efforts, provide excellent customer
Remote Management Suite XPS Solutions helps you cut costs and improve customer service

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Remotely Managed Facilities: Work Smart Not Hard 
With labor costs on the rise and technology continually evolving, running an unmanned self storage facility has never been more cost-effective. Unmanned facilities are being increasingly embraced by tech-savvy consumers and cost-conscious owners. Advanced technologies enhance both operational efficiency and the customer experience. By embracing automation, self-storage
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Stop the Shop: The Power of Call Conversions in the Self Storage Industry
If you've ever found yourself drowning in clutter and in need of extra space, you're not alone. Self storage has been the solution to this problem for decades. According to the Self Storage Almanac, an estimated 14.6M households currently rent self storage. It offers individuals and businesses
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Self Storage Call Center Trends to Watch for in 2024
In the highly competitive self storage market, it's crucial to stand out from the crowd. One way to do this is by offering exceptional customer service. Call centers play a vital role in delivering this level of service. They are frequently the first point of contact for

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XPS Solutions and Sentinel Systems Announce New Integration to Enhance Self-Storage Operations
Richardson, Texas—XPS Solutions announces a remarkable new service integration for Sentinel Systems clients, marking a new chapter in virtual solutions for the self-storage industry. XPS Solutions, recognized as the first and leading contact center in the self-storage sector, has consistently prioritized product enhancement and seamless integration to