How XPS Self-Storage Call Center Services Drive Growth for Self-Storage Operators A ringing phone at a self-storage facility isn’t just background noise; it’s potential revenue calling. Every unanswered ring could represent a new rental, a returning tenant, or a payment ready to post. For operators focused on absolute low cost self-storage solutions, capturing every opportunity […]
Why Convenience Wins Loyalty in Self-Storage If you have been in the industry long enough, you already know that tenant loyalty does not come from location alone. The real driver is convenience. Tenant loyalty in self-storage is not about the largest facility or the lowest price. It is about making life easier. Renters will choose […]
Boost Efficiency and Customer Satisfaction With IVR Integration Technology in Self-Storage IVR integration plays a vital role in today’s fast-paced self-storage industry, where every call matters. Missed calls often translate into missed revenue opportunities, while timely, efficient responses help build tenant trust and loyalty. From prospective renters asking about unit availability to current tenants needing […]
How to Create a Self-Storage Disaster Prevention Plan with XPS Solutions Disasters rarely give advanced notice, yet their impact can be devastating. Fires, floods, and tornadoes can strike without warning, leaving self-storage facility owners and operators struggling to maintain safety and business continuity. For your tenants, disasters can spark immense anxiety over the safety of […]
How Facility Owners Can Reduce Utility Expenses and Maximize Self-Storage Cost Management Operating a self-storage facility comes with a distinct set of challenges, particularly in self-storage cost management. Among the most significant expenses for facility owners are utility costs, encompassing energy consumption and water usage, which can rapidly accumulate and weigh heavily on monthly budgets. […]
Navigating Tenant Delinquent Payments in Self-Storage Dealing with tenant delinquent payments is a universal challenge for self-storage operators. While late payments can offer a silver lining through additional revenue from late fees, they can also bring about regular operational challenges, legal complications, and strained tenant relationships. To effectively navigate the complexities associated with tenant payment […]
Why You Need a Self-Storage Call Center Services How often have you missed a call at your facility and wished you had reliable self-storage call center services to handle it? Did that unanswered call lead to a lost rental opportunity? According to a Demand Study by the national Self Storage Association, 34% of all initial […]
Self Storage Industry Growth and Investment Opportunities in 2025 The self storage industry is on track for substantial growth in 2025, offering facility owners and operators unprecedented opportunities. Factors such as urbanization, remote work, and shifting lifestyles are fueling increased demand for storage solutions. At the same time, advancements in technology and customer expectations are […]
Self Storage Facility Spring Cleaning and Busy Season: Are You Ready? ‘Tis the season… for self storage facility Spring Cleaning! Spring is right around the corner, and for self storage facilities, that means two things—a perfect opportunity to do some spring cleaning and the start of the busy season! With a little preparation, you can […]
