Category: xps solutions

Curtis’ Corner: Winterizing Your Storage Facility

As the seasons shift and temperatures drop, it’s vital for storage facility owners to prepare for the challenges winter can bring. A well-prepared facility not only protects your customers’ belongings but also enhances their trust in your business. Here’s a comprehensive guide to ensure your facility is ready to handle the chill, attract seasonal renters, […]

24/7 IVR: Streamline Operations Effortlessly

If you’ve ever had the need to contact a business, you’ve experienced Interactive Voice Response (IVR). The “press 1 for English, press 2 for Spanish, or press 3 for customer service,” are the IVR prompts that you have been hearing for decades. The objective of these systems is to enable faster, more efficient communication. A […]

3 Key Tasks to Outsource for Self-Storage Success

In the fast-paced world of self-storage, efficiency is the name of the game. Step back and evaluate your behind-the-scenes operations through the lens of an efficiency expert. Are you running a smooth, well-oiled machine, or is your team juggling phone calls, on site customer inquiries, cleaning out units and other administrative tasks with limited time […]

XPS Solutions Partners with KISS (Keep It Simple Storage) and LiveSwitch to Elevate Customer Engagement Through Live Video for Self-Storage Facilities

Richardson, TX – 8/29/24 – XPS Solutions, the longest-tenured and leading contact center for the self-storage industry, is excited to announce a technology-enabled service integration with strategic providers to provide live video support services for self-storage.  Both technology partners have provided XPS with video gateways that enable live video support services for rentals, remote management, […]

Remote Management Live: The Latest Solution For Self Storage

Self storage, as we know it today, has been around for a long time. In the 1800s the Bekins Brothers (Bekins Van Lines) pioneered the first modern storage warehouse. Fast forward to 1926, and Public Storage offered the first individual garage style units. Following this approach, the self-storage industry continued to flourish. The global market […]

Give Tenants an Amazon-Like Experience With The MyStorPal App

Like Amazon shopping, the XPS Solutions MyStorPal app provides users with ease and convenience. Is it time to pay your bill? Making a payment is like checking out on Amazon. Just a few clicks and you’re all set. Accessing gate codes? It’s as quick and seamless as tracking your Amazon delivery. Uploading inventory photos is […]

XPS Solutions and Sentinel Systems Announce New Integration to Enhance Self-Storage Operations

Richardson, Texas—XPS Solutions announces a remarkable new service integration for Sentinel Systems clients, marking a new chapter in virtual solutions for the self-storage industry. XPS Solutions, recognized as the first and leading contact center in the self-storage sector, has consistently prioritized product enhancement and seamless integration to meet the evolving needs of its clients’ facilities. […]

The Ultimate Workplace Book Club: Inspiration in the New Year

Are you looking to start the New Year in your self storage business with a fresh mindset and renewed inspiration? Consider making a resolution to read books that will keep you motivated throughout the year. One of the best ways to get this accomplished is by establishing a workplace book club. Studying the wisdom and […]

Let XPS Help You Start 2024 With a Bang

As we begin the new year, it’s important to assess your performance and determine if you are on track to achieve your financial goals. If you’re dissatisfied with your progress, you may be looking for solutions to stay ahead of the competition and maximize your profitability. Fortunately, XPS Solutions can provide the assistance you need. […]