Boost Your Ranking by Effectively Managing Your Google Business Profile Have you ever Googled something like “car inspection near me,” and stumbled upon a company that you have not interacted with yet, so you use their Google Business Profile (formerly Google My Business) to find out the address, hours of operation, etc.? After using Google […]
Contact Center vs Answering Service Are you a self storage facility owner/operator looking to streamline your communication channels and provide enhanced customer service? If you’re in the market for either an answering service or a call center, XPS Solutions has you covered. A self storage contact center, specifically tailored to the needs of the industry, […]
For a good many of us, occupancy has dropped back into the upper 80s or low 90s. We are no longer riding high on 100% occupancy and ever-increasing rental rates. Delinquencies have risen. While some of this rise is due to economic hardships for our tenants, I’d be willing to venture that a big part […]
Richardson, TX – July 20, 2023 – XPS Solutions welcomes a 20-year self-storage industry veteran Don Lazuka Don Lazuka has joined XPS Solutions as Director of Rentals and Remote Management, where he will be developing and driving a dynamic team that will deliver world-class offerings to our clients. Don brings more than 20 years of […]
Jennifer brings over 20 years of self-storage management experience, including three years as VP of Operations and five years as COO of Absolute Storage Management, a self-storage management firm. “Jennifer resonates integrity and experience. She knows XPS and our incredible team here. She knows self-storage. And she is excited about our expanded solution offering that […]
Press Release: XPS Solutions Announces Retirement of Executive VP Michael Roberts and Transition of Allied Partner Program Richardson, TX – June 1, 2023 – XPS Solutions, based in Richardson, Texas, is announcing that after 16 years of dedication and service, Michael Roberts, Executive Vice President, has announced his retirement effective May 31st . Roberts has […]
Contact Center Have you ever wondered how often your storage facility manager or staff can’t answer the phone because they’re already on another call or busy with important tasks? It can be frustrating for customers and might even push them toward your competitors. On average, your facility might miss around 60 to 90 calls per […]
Omnichannel Rental Solutions As the weather gets warm, we’re fast approaching the self storage industry’s busy season. Overall, the spring and summer are the most active times of the year for the self storage industry. With people preparing to move, storing seasonal items, or getting an early start on their spring cleaning, there is an […]
RentUp Solution A few years ago, online rental wasn’t very popular. People would usually rent storage space by calling or visiting the local facility in person. This meant that there were often missed opportunities, since employees could be busy and not able to answer the phone. If this happened, prospective tenants would just go to […]
