XPS Solutions welcomes two seasoned veterans to the team.
Richardson, TX – November 17, 2023 – XPS Solutions welcomes two seasoned veterans to the team.
Chance Nelson, a Navy Veteran, has joined XPS Solutions as National Director of Remote Management Services, where he will be developing and driving a dynamic team that will deliver world-class remote management offerings to our clients. Additionally, an Air Force Veteran, Richard Huxley, joined XPS Solutions as the National Director of Client Solutions.
Chance brings more than 20 years of storage industry expertise, including 14 years with Extra Space Storage. Richard brings over 20 years of experience in client relations, including 11 years at West Technology, a telecom and contact center solutions provider.
“We are so thrilled to have Chance join our team and bring decades of self-storage experience to lead our teams of Rental and Remote Management professionals! His energy is boundless, and we’re blessed to be the beneficiaries!” Shannon Charbonneau, Vice President of Client Services
“Like the old cliché says, if you know, you know. As soon as I spent time with the leadership team, I knew I was in the right place! Passion, culture, and positive energy exuded through our conversations. Here’s to a future filled with exciting challenges and achievements!” says Chance.
“XPS Solutions has benefited from Richard’s strong leadership and relationship management skills since he joined our company in October. Richard comes to us with an existing relationship after serving as a vendor contact to XPS from our Telco company for years. We were thrilled to have him join us and are excited for him to begin those relationships with our clients and vendors!” Shannon Charbonneau, Vice President of Client Services
Richard says, “Earlier this year, I had the amazing opportunity to speak with the leadership team here at XPS Solutions. I have never felt more energized about an organization, its leaders, and their passion for their customers and employees than with XPS Solutions. I look forward to meeting all of you and, most importantly, serving you.”
XPS Solutions began as the original centralized sales and support center for independent facilities within self-storage. Over the past 23 years, it has evolved into a centralized solution that can provide extended tenant support, rental and move-ins, and remote management solutions for self-storage properties. Today, XPS Solutions handles millions of calls by supporting thousands of self-storage facilities throughout North America.