XPS Remote Management Live™: The Smarter Way to Operate Remotely

Staffing shortages. Missed calls. Rising tenant expectations. If these challenges sound familiar, you’re not alone. Many self storage owners and operators are feeling the pressure to do more with less, while still delivering a high-quality tenant experience.

XPS Remote Management Live™ is the ultimate solution for facilities transitioning to a remote model and in need of dependable, face-to-face service coverage. With 54 hours a week of live video support, your facility can maintain a personal, professional presence without the cost or complexity of full-time, on-site staff.

One Scalable Solution

Whether you’re managing one facility or multiple, our Remote Management Live™ service is designed to address the most common pain points in self storage operations:

Staffing Gaps & Turnover: Replace unreliable on-site coverage with consistent, professional Remote Managers.

Tenant Communication Issues: Ensure every call and video interaction is handled with care by trained self-storage experts.

Operational Bottlenecks: Our suite includes extended tenant support, follow-up sales calls, lease and ID verification, unit move-out checks, and delinquency support, taking the pressure off your internal team.

Limited Flexibility: Video support is available across multiple platforms, including mobile devices, making it easy for tenants to connect on their terms.

Rising Labor Costs: Reduce overhead while maintaining a hands-on service model that builds tenant loyalty and boosts NOI.

XPS Remote Management Live™ offers the flexibility, scalability, and expertise to keep your facility running smoothly, even when you’re not on-site.