Ease the Burden of Onsite Operations With the XPS Self-Storage Remote Management Suite™

Running a self-storage facility should not mean managing every task alone or stretching limited staff across unpredictable schedules. Operators today face staffing shortages, rising labor costs, and the constant challenge of keeping tenant service consistent even when onsite teams are unavailable.

The XPS Remote Management Suite™ offers a modern operational model that strengthens daily workflows without increasing payroll. With 54 hours of live, U.S. based professional support every week, our Remote Managers function as an extension of your team, delivering dependable assistance to tenants and supporting the tasks that keep your facility running smoothly.

Operate With Confidence and Consistency

Whether you manage a single site or a regional portfolio, the Remote Management Suite™ is designed to ease the workload that slows operators down and impacts revenue.

Operational Relief Where You Need It Most

Lower Overhead Without Losing Coverage
Reduce reliance on full-time onsite staff while maintaining the facility support needed to serve tenants and protect revenue.

Streamlined Processes for Smoother Operations
Remote Managers handle lease and ID verifications, onboarding steps, delinquency assistance, move-outs, inbound lead follow-ups, and more so your onsite staff can focus on curb appeal, maintenance, and in-person interactions.

Reliable Support During Staffing Gaps
With 54 hours of weekly coverage, your facility remains responsive even when shifts are hard to fill or when unexpected absences arise.

Consistency Across Every Location
Our Remote Managers are 100 percent trained in self-storage, ensuring accurate information, dependable tenant service, and the operational consistency multi-site owners rely on.

Proactive Lead Follow-Up
Remote Managers review lead and rental reports daily, contacting prospects from phone calls, your website, SpareFoot, and other inbound sources to help you capture rentals that might otherwise fall through the cracks.

Support During Emergencies and Power Interruptions
If local conditions prevent onsite teams from responding, such as power outages, storms, or road closures, our nationally stationed Remote Managers step in to maintain continuity, communicate with tenants, and protect your facility’s operations. Our team also proactively shares status updates and critical instructions during events like wildfires, severe storms, and other regional hazards, helping keep operations organized and reducing stress for both tenants and facility owners.

A Scalable Model Backed by Decades of Self-Storage Expertise

You should not have to scramble to cover shifts, worry about unanswered questions, or lose revenue because your team is stretched too thin. Our Remote Storage Management delivers stability, scalability, and real-time support, strengthened by more than 25 years of industry experience serving operators across the country.

Want to see how remote support can transform your facility? Read our blog about self-storage remote management services to learn how timely follow-ups, empathetic tenant support, and professional Remote Managers can help you convert more leads and boost occupancy.