MYSTORPAL
Allow tenants to interact with their account anytime, anywhere
ENGAGE CUSTOMERS WITH AN INTUITIVE, USER-FRIENDLY APP
Own Your Tenant Experience with MyStorPal
Deliver the experience your tenants want and keep them around for longer with the MyStorPal app, designed specifically for self storage operators.
Why Choose MyStorPal?
With advanced integration capabilities, MyStorPal connects seamlessly to the industry’s leading management systems. This means you can offer tenants instant access to essential account information, ensuring convenience at every step.
Key Features for You and Your Tenants:
- Easy Account Management: Tenants can pay bills, access gate codes, and manage multiple units from a single app.
- Inventory Tracking: Help tenants stay organized with the ability to create descriptive inventories of their stored items—even across multiple units.
- Streamlined Communication: When tenants have questions, MyStorPal provides multiple communication channels that funnel directly to you. Control the flow and stay in charge of how messages are managed.
Take your tenant satisfaction to the next level, reduce attrition rates, and streamline self storage operations with MyStorPal.
85%
The percentage of time spent on a smartphone using apps
Multi-Unit Support
Tenants can rent multiple storage units from your facility and manage them all from a single platform.
Convenient Inventory Management
Tenant storage management by cataloging contents of their unit with descriptions and photos for easy reference.
Seamless Payment Solutions
Tenants can conveniently and securely make payments 24/7 when using the MyStorPal app (SMS conditional).
Raise a Concern
Instead of tenants having to search online to figure out facility information, they are one click away contacting your facility. This process provides email notifications directly to your facility.
Move-Out Feature
The MyStorPal app streamlines the move-out process, as an optional service, eliminating extra steps for tenants to have a hassle-free experience.
Storage Unit Details
Tenants have access to all of their information: unit size, facility information, and gate code access, making your facility easy and accessible.
Facility Alerts
Storage facility owners can easily upload notifications that are instantly communicated to their tenants providing tailored solutions to build tenant relationships.
Branded For You
Enhance your tenants' experience with a personalized, branded interface by displaying your logo and storage facility image, available exclusively for current XPS clients.
Reporting
Our reporting capabilities provide detailed insights into key performance indicators (KPIs) and analytics, enabling data-driven decision-making and continuous optimization.
MyStorPal Features
- Delivers a friendly and convenient user experience
- Integrates seamlessly with the industry’s most popular management systems
- Support omnichannel communication with automated workflows
- Provides tenants with basic account information, including unit numbers and sizes
MyStorPal Benefits
- Improves productivity by reducing tenant support and payment calls
- Affordable solution to increase customer satisfaction and customer loyalty
- Allows customers to communicate with you based on their preferences
- Allows tenants to access their gate code
LET'S GET STARTED
Ready to maximize tenant interactions?
Great partnerships start with discoveries. We start with your business goals and help find the right operational enhancements to fuel growth.
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