hiring

Employee Training Tips

If there’s anything we’ve learned from the pandemic, it’s that training is critical to every organization, not just for new employees but for everyone.  Let’s take it one step further and breakdown some of the categories of training we can … Read More

4 Ways to Increase Hiring Successes

By Javier Lopez, Call Center Manager, XPS Solutions Are you hiring the right representatives for your call center? Do you know what it takes to have a smooth hiring process? Most likely your answer is going to be a resounding … Read More