XPS Solutions is excited to announce the release of a service enhancement for Self Storage Manager Cloud (SSM Cloud) clients
Richardson, TX – 10/20/23 – XPS Solutions, based in Richardson, Texas, is excited to announce the release of a service enhancement for Self Storage Manager Cloud (SSM Cloud) clients.
As the self storage industry’s original and #1 contact center, integration and continuous product enhancement for our client’s facilities are at the forefront of providing virtual solutions.
We are thrilled to announce that effective immediately, all SSM Cloud clients can fully integrate with XPS Solutions. XPS has partnered with Self Storage Manager, Inc. for many years. With the technology enhancements and upgrades that SSM Cloud brings to the industry, XPS is excited to support each facility’s needs.
This total integration allows SSM Cloud customers with access to the complete suite of XPS products, including the Remote Management Suite, full call answering, RentUp leasing, MyStorPal mobile app, Unlimited 24/7 IVR Payment solutions with Auto Pay integration, Reputation Management, and more. Leveraging this seamless integration, XPS agents have direct visibility to all tenant details and available inventory, pricing, terms, promotions, and custom scripting to complete the rental process over the phone.
“We are most excited about this enhanced integration with our long-term partners at SSM, ” said John Traver, Owner and CEO of XPS Solutions. “This integration is another investment in a path that leads us all to a more seamless tenant experience. That’s one of our roles in self-storage, to enable technology that delivers a quality experience for the tenant.”
“Remote management and contactless transactions have both been key requirements of operators within the self storage industry in the most recent years,” said Rohan Shenoy, President of Self Storage Manager, Inc. “With this integration, self storage operators are able to not only use a full suite of operator and customer-facing solutions, but they’re also able to obtain metrics that can further enhance both their lead-to-lease and collections processing. We’re excited to partner with XPS in offering this integrated solution to the industry!”
For more information regarding XPS integration with SSM Cloud, contact Sherry Miller at (972) 865-4237 or [email protected].
For more information about the SSM Cloud Software, contact John Rohan at (800) 469-1740 or [email protected].
XPS Solutions is the original centralized sales and support center focused on providing solutions for remote management practices for self-storage properties. We began our journey in the industry in 2000, pioneering the first call center solely for self storage operators. We catch your calls, create SEO solutions, provide tenant support, and deliver a best-in-class mobile application for exceptional tenant experiences. Our innovative tools and strategies impact your occupancy and your average stay.
Self Storage Manager, Inc, offers products and services that include Self Storage Manager™ – Comprehensive cloud-based management software with e-Signature/Digital Storage of Leases; a fully integrated Customer Relationship Management Module with interfaces to leading phone systems; automated follow-up campaigns and two-way text messaging; Call Tracker Module to capture lead to rental conversion ratios; Online Reservations and Rentals; Customer Portal; Automatic Payment Reminder and Past Due Text Alerts to reduce managers time on collection calls; Android based Site Walkthrough and Work Order Management Module; Qlik Business Intelligence and Analytics Interface, and 24/7 Customer Support.
Tel: (877) 977-8721
Email: [email protected]