Contact Center vs Answering Service Are you a self storage facility owner/operator looking to streamline your communication channels and provide enhanced customer service? If you’re in the market for either an answering service or a call center, XPS Solutions has you covered. A self storage contact center, specifically tailored to the needs of the industry, […]
Contact Center Have you ever wondered how often your storage facility manager or staff can’t answer the phone because they’re already on another call or busy with important tasks? It can be frustrating for customers and might even push them toward your competitors. On average, your facility might miss around 60 to 90 calls per […]
Rental Contracting Solution XPS Leasing Agents Now Able to Complete a Full Rental Contract With Prospects Richardson, TX – October 21, 2022 – XPS Solutions, based in Richardson, Texas, announces the release of a rental contracting solution for storEDGE platform users. XPS remains the self-storage industry’s most experienced contact center, which provides system integrations and […]
By Mike Roberts, Executive VP of Sales and Operations The average self-storage facility misses three to five calls per day. Seventy percent of calls to businesses are placed on hold. Sixty percent of those hang up. Up to 150 calls per month experience this type of call handling. “Why, as an owner/management company, would you […]
