Richardson, TX – October 12, 2023 – XPS Solutions, based in Richardson, Texas, is excited to announce the release of a service enhancement for Storage Commander customers. As the self-storage industry’s original and #1 contact center, integration and continuous product enhancement for our client’s facilities are at the forefront of providing virtual solutions. We are […]
Richardson, TX – 10/9/2023 – XPS Solutions, based in Richardson, Texas, is excited to announce the release of the full service Remote Management Suite™ for independent self storage owners and operators. For over 20 years, XPS Solutions has been the leader in virtual contact center solutions for the self storage industry. In this 20+ years […]
Solutions for Procrastination We all procrastinate from time to time. For some, it doesn’t interfere with their quality of life. For others, however, it can become a self-defeating behavior with long-term consequences. Whether it’s a looming deadline, an intimidating project, or a simple chore, understanding the underlying causes of procrastination is the first step towards […]
Contact Center vs Answering Service Are you a self storage facility owner/operator looking to streamline your communication channels and provide enhanced customer service? If you’re in the market for either an answering service or a call center, XPS Solutions has you covered. A self storage contact center, specifically tailored to the needs of the industry, […]
For a good many of us, occupancy has dropped back into the upper 80s or low 90s. We are no longer riding high on 100% occupancy and ever-increasing rental rates. Delinquencies have risen. While some of this rise is due to economic hardships for our tenants, I’d be willing to venture that a big part […]
Jennifer brings over 20 years of self-storage management experience, including three years as VP of Operations and five years as COO of Absolute Storage Management, a self-storage management firm. “Jennifer resonates integrity and experience. She knows XPS and our incredible team here. She knows self-storage. And she is excited about our expanded solution offering that […]
Press Release: XPS Solutions Announces Retirement of Executive VP Michael Roberts and Transition of Allied Partner Program Richardson, TX – June 1, 2023 – XPS Solutions, based in Richardson, Texas, is announcing that after 16 years of dedication and service, Michael Roberts, Executive Vice President, has announced his retirement effective May 31st . Roberts has […]
Contact Center Have you ever wondered how often your storage facility manager or staff can’t answer the phone because they’re already on another call or busy with important tasks? It can be frustrating for customers and might even push them toward your competitors. On average, your facility might miss around 60 to 90 calls per […]
Omnichannel Rental Solutions As the weather gets warm, we’re fast approaching the self storage industry’s busy season. Overall, the spring and summer are the most active times of the year for the self storage industry. With people preparing to move, storing seasonal items, or getting an early start on their spring cleaning, there is an […]
