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Leadership: Eight Ways to Be a Bad Boss and How to Become a Better One
From Miranda Priestly in “The Devil Wears Prada” to Bobby Pellit in “Horrible Bosses,” we’ve seen more than our share of bad bosses on the big screen. Unfortunately, these characters are not restricted to movies. As many employees will agree, bad bosses exist at every level of
XPS Solutions Announces the Release of a Service Enhancement for Storage Commander Customers
Richardson, TX – October 12, 2023 - XPS Solutions, based in Richardson, Texas, is excited to announce the release of a service enhancement for Storage Commander customers. As the self-storage industry's original and #1 contact center, integration and continuous product enhancement for our client's facilities are at
XPS Solutions Announces the Launch Of Their Full Service Remote Management Suite
Richardson, TX – 10/9/2023 - XPS Solutions, based in Richardson, Texas, is excited to announce the release of the full service Remote Management Suite™ for independent self storage owners and operators. For over 20 years, XPS Solutions has been the leader in virtual contact center solutions for
Uncovering the Reasons for Procrastination and Finding Effective Solutions
Solutions for Procrastination We all procrastinate from time to time. For some, it doesn’t interfere with their quality of life. For others, however, it can become a self-defeating behavior with long-term consequences. Whether it's a looming deadline, an intimidating project, or a simple chore, understanding the underlying
Exploring the Benefits of a Self Storage Dedicated Contact Center Over an Answering Service
Contact Center vs Answering Service Are you a self storage facility owner/operator looking to streamline your communication channels and provide enhanced customer service? If you’re in the market for either an answering service or a call center, XPS Solutions has you covered. A self storage contact center,
Just Answer the Dang Phone
For a good many of us, occupancy has dropped back into the upper 80s or low 90s. We are no longer riding high on 100% occupancy and ever-increasing rental rates. Delinquencies have risen. While some of this rise is due to economic hardships for our tenants, I'd
Boost Back to School Self Storage Occupancy With XPS Solutions
Marketing to College Students Do you own a self storage business in a college or university town? If you do, summer is the prime time to attract students. By focusing your marketing efforts on student tenants you can boost your occupancy and grow your business. Most college
Client Testimonial: The XPS Difference
Daniel Higuera, COO of Storage Star, chose XPS Solutions because, in his words, “the customer service level has been phenomenal.” As the Chief Operating Officer for Storage Star, Daniel Higuera is responsible for 38 self storage facilities in seven different states. His many years of experience in
Six Powerful Strategies to Take Your Online Reputation From Good to Great
Online Reputation Whether you're new to the industry or simply looking to enhance your current online presence, it's important to understand the value of your online reputation. A strong, positive reputation is crucial for any business, and the self storage industry is no exception. In today’s digital